When will my order be processed?

If your order fits all authorization criteria, then all orders placed Monday - Friday before 2pm EST will ship out the next business day. All other orders will ship on the following business day.

WE DO NOT SHIP OR DELIVER ON HOLIDAYS & WEEKENDS.

Your order may be delayed for the following reasons and more information may be requested to provide proof of identity. These reasons are subject to change at any time.
  • Different billing & shipping addresses entered
  • Past history of fraud or chargeback has been assigned
  • Unable to verify billing address information (i.e. non US credit cards)

Do you ship orders outside of the United States or to P.O. Boxes?

Yes, we ship US Priority Mail to P.O. Boxes and APO addresses.

How long will it take for my order to arrive?

Unless you request otherwise in the commect section during checkout, we ship all orders with US Priority Mail. Your order should arrive within 2-3 business days.

Which credit cards do you accept?

Kali Basi accepts , VISA, MasterCard and Discover credit cards. We also accept ATM cards with a VISA or MasterCard logo.

Can I pay by personal check or money order?

We accept payment by personal checks or money order on phone and fax orders only. To order online, you must have a credit card. Sorry, no COD's.

Where can I purchase Kali Basi products?

Individual Customers may purchase Kali Basi products on this web site, click here to view our Collections. You can also place orders by calling Kali Basi toll free at (888) 325-5254. Please have your VISA, MasterCard, or Discover ready. You will be charged at the list price plus a shipping and handling fee and any applicable sales tax. To find a retail store near you, please email stores@kalibasi.com.

For retailers and wholesalers:
If you have an existing account, order by phone or fax to (888) 325-5254.
To open an account, download a resale certificate here or write to: Kali Basi PO Box 1813, Yelm, WA, 98597

I have a retail store, who is my rep? How can I order product?

To find a sales representative in your area or for general sales questions, email sales@kalibasi.com

I am a rep interested in selling your line, who do I contact?

Please email stores@kalibasi.com

Where do Kali Basi fabrics and materials come from?

About 90% of the yarns are imported from Italy. Silk fibre from Asia.

I am in the media business and want to review your line, receive more information or images. Who do I contact?

Email our publicity department at publicity@kalibasi.com